NHTSA Complaint #11661483 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11661483
Vehicle 2017 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

There was a knocking noise from the engine. I took it in for repairs and I was told that it is due to an abnormally worn rod bearing. I looked into this problem and found that there is an open investigation for the Honda Pilot 3.5L V-6 and abnormally worn rod bearings leading to possible engine failure. I mentioned this to the Honda dealership and he informed me that it does apply to my vehicle because there is not a recall on my vehicle. The gentleman in the service department is now denying that he said that the rods are worn, but now he’s stating the rods are bent. I have the text message from yesterday where he was explaining what’s wrong with my vehicle and that the rods are abnormally worn. The Honda dealership in Enterprise, AL is the dealership that I’m working with. They informed me today that they are working on getting my engine replaced with an engine from a junkyard from a totaled vehicle. This doesn’t seem ok due to the issue at hand with the problems with the 3.5 L V-6 engines and my concern is that it will have the same problems. I’ve read that Honda Pilot owners are having these same issues even though there isn’t a recall on their vehicles either. I’m very concerned and I’m not sure what can be done about this. I would appreciate any assistance or advice. Thank you for your time

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