NHTSA Complaint #11661464 — 2024 FORD EDGE

The contact owns a 2024 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that employees occasionally reported that while reversing, the center display was blank. There was no warning light illuminated. The vehicle was taken to a local dealer; however, the contact was informed that parts were not yet available, and the vehicle could not yet be repaired. The approximate failure mileage was 4,700. VIN tool confirms parts not available.