NHTSA Complaint #11661398 — 2017 LINCOLN MKZ

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11661398
Vehicle	2017 LINCOLN MKZ
Component	ENGINE
Date of Incident	November 11, 2024
Date Filed	May 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

While driving the car in commuter traffic on Route 22 Highway the car transmission stopped working and car bucked and then stopped. Upon getting out of the lane of traffic there was a large amount of transmission fluid on the ground. Car had to be towed as it would not move. Danger was the car stopping on the highway in busy traffic. Upon inspection by car dealer they found it had a broken transmission cooler line . The Lincoln dealer put in a Tube Assembly repair kit and replaced all trans cooler lines at a cost of $ 1,029.72 to me. No Warning lamps or messages came on before the lines broke.

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