NHTSA Complaint #11702182 — 2017 LINCOLN MKZ STEERING

Complaint Details

ODI Number	11702182
Vehicle	2017 LINCOLN MKZ
Component	STEERING
Date of Incident	November 28, 2025
Date Filed	December 1, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

After filling up with gas, started the vehicle & it displayed SEVERAL warnings regarding the steering, stability control, etc. Only about 2 miles from home. Started driving home & the steering wheel was variably going from fairly difficult to turn to VERY difficult to turn. Got within about 150 feet of my home & could not turn the steering wheel AT ALL. Tried multiple times to back up / go forward while attempting to move the steering wheel in hopes of getting in my driveway, to no avail. Ended up having to call a tow truck & having vehicle taken to a local dealership.

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