NHTSA Complaint #11661196 — 2022 KIA SELTOS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11661196
Vehicle 2022 KIA SELTOS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Vehicle went into dealer for safety recall on 4/15. I was notified on 4/16 that my vehicle failed the test and would need a new engine. I was given a rental car. They were unsure of time frame. Later found out that recall had been placed on hold. 5/13 contacted that new test protocol had been released and my car passed under new testing. No engine would be needed. I asked for documentation of both tests the fail and the pass. I was told they are unable to print this out for me as it all goes into the Kia database. No reasonable explanation was given as to what changed that made my vehicle pass, when it previously failed. This feels incredibly suspicious. Now I am just driving around in this car that may or may not have a problem, and the value of the vehicle could be effected, should i wish to get rid of it. I do not feel this was handled appropriately.

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