NHTSA Complaint #11702868 — 2022 KIA SELTOS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11702868
Vehicle 2022 KIA SELTOS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My 2022 Kia Seltos repeatedly stalls and shuts off while driving, including in traffic and at stop signs. The vehicle has also had multiple electrical failures and an emergency brake malfunction. A few weeks ago, October 26th, while going through a Starbucks drive-through, My car completely stopped. I got stuck in the Starbucks line and multiple people had to help me push my car out of the drive through. I can get the name of the lady at the Starbucks and maybe her co-workers to collaborate if need be plus I have text messages with my family because I didn't know what to do. The vehicle has now been at Covina Kia for three weeks, and the dealership has refused to provide a diagnosis, repair timeline, or loaner vehicle. I called today to get an update and was told to expect a response or diagnostics in approximately 10 days. They won't even give me a rental car and I'm stranded without transportation. This is a serious safety hazard that could cause a crash. I am requesting NHTSA investigation and documentation of this defect.”

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