NHTSA Complaint #11661091 — 2017 SMART FORTWO

What component or system failed or malfunctioned, and is it available for inspection upon request? Driver Side front wheel / maybe steering rack / etc. makes loud grinding / rubbing sound when making turn only when the weather's hot and humid and when the car has been running for about 20 min How was your safety or the safety of others put at risk? Noise / rubbing / grinding sound comes from the driver side front wheels or Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Service center reproduced the sound and went two levels deep to try and ascertain the origin but to no avail. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES Has been inspected multiple times by different mechanics costing hundreds of dollars with still no diagnostic or remedy. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No lamps or warning lights prior to problem which was first heard / discovered around 2019