NHTSA Complaint #11660969 — 2022 FORD EXPLORER

The contact owned a 2022 Ford Explorer. The contact stated that upon taking off after yielding to a stop sign, the vehicle inadvertently lost motive power in the middle of an intersection. As a result, the vehicle was struck by another vehicle on the rear driver's side door, sending the vehicle careening back through the inspection past the stop sign before coming to a complete stop. All air bags were deployed. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The occupants did not immediately receive medical attention but later transported themselves or were transported to area hospitals for evaluation. The contact received a full-body MRI and was treated for whiplash, neck pain, and various bruising caused by the seat belt, while her husband received a CAT scan and was treated for whiplash, neck pain, back pain, and bruising on his arms. Meanwhile, the [XXX] occupant was transported to his primary care physician by his parents and treated for a neck burn caused by the seat belt. The contact also stated that the driver of the other vehicle was transported to an area hospital by EMT but was unaware of her condition or treatment. The manufacturer was not notified of the failure. The failure mileage was 80,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)