NHTSA Complaint #11660936 — 2018 FORD ESCAPE

The contact owns a 2018 Ford Escape. The contact stated that while driving at 20 MPH and approaching a red traffic light, the vehicle began to jerk then suddenly lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the contact stated that upon reaching her destination, the vehicle stalled and had since not been able to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 127,000.