NHTSA Complaint #11660839 — 2022 ACURA MDX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11660839
Vehicle 2022 ACURA MDX
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Brake system warning light comes on and says reduced braking take to dealer. Auto hold brakes don't always hold. Rear brakes non stop squeal and grab un predictably. I am unsure when and if the brakes will work in the rear. The loud noise from the rear squeal has caused others in traffic to flag me down and warn me something is wrong. The noise is also made it impossible to have my Autistic nephew in the vehicle with me as it triggers episodes and scares him. I have asked the dealer to please repair the rear brakes several times. They refused and instead replaced the front brakes, then admitted it is the rear brakes but refused to repair them. Honda of America also refuses to repair rear brakes. Based upon false statements on the work order the statement from the dealer is the rear brakes on the MDX are supposed to be like this. This vehicle has issues with the warning light while stopped and moving, and the noise and unsafe braking is at all speeding from 1-60 mph. Forward and reverse is malfunctions. I asked Honda America to repair which they won't then I ask them is the official statement these brakes are okay and safe as is and they will not say that either. I have driven similar models of this vehicle and it does not do the same thing, no noise, or warning lights, and the brakes preform safely and consistently. Mine do not. Honda of America does not want to repair the brakes under the warranty. They also incorrectly stated on repair statement that humidity and car washes can make the brakes do this. I have been in northern non humid states during winter and never use a car wash. They just use this as an attempt to not repair the brakes.

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