NHTSA Complaint #11634048 — 2022 ACURA MDX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11634048
Vehicle 2022 ACURA MDX
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Vehicle has had 3 instances of a feeling of locking/ seizing and shutter or hesitation during braking at 40 to 65 MPH. Service light appear about brake system which quickly vanishes in less than few seconds same as feeling of the brake seizing also disappears within few seconds. This occurred from initial purchase to date at 21k miles. Vehicle brake system inspected at this service junction 2 years after purchase and at this service at 21k one single brake pad and rotor has worn on right front brake pad to 3mm. Front right Brake rotor also deemed damaged and require changing. Other 3 brakes pads and rotors meaning left front brake pad and rotor and 2 rear brake pads and rotors are in good condition at 8mm. The dealership has issued a finding from their independent warranty inspection people who refute that the brake caliper as deemed as cause of this issue in past cases have now instructed the dealerships to NOT change caliper but just change the brake and rotor affected and to do this at the vehicle owner's expense nonetheless. So the vehicle has has other identified issues with uneven brake wear of the model 2022 MDX Type S. The manufacturer is not acting in good faith to provide safe and reasonable means of addressing this issue. This issue is clearly happening to this particular MDX and now Acura does not want to find the problem and correct it. My brake has worn to 3mm and yet it is not considered a "defective" part that must be at fault? There needs to be an identification of what can be causing this as brakes are one of the major safety components for a vehicle. Acura needs to find out the cause and stop passing the responsibility of correcting an obvious defect onto the consumer with a bandaid. Changing the rotor and brake pad is not the way. The root defect needs to be addressed especially since there is obviously multiple people with same issue with this make and model 2022.

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