NHTSA Complaint #11660806 — 2024 GMC SIERRA 2500
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11660806 |
| Vehicle | 2024 GMC SIERRA 2500 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Safety Concern Report: 2024 GMC Sierra Gear Shifter Obstruction ⸻ Vehicle Information: 2024 GMC Sierra [Specify 1500/2500/3500] [Optional: VIN Number] ⸻ Description of the Problem: I am writing to report a design concern with my 2024 GMC Sierra. The location and height of the gear shifter on this vehicle significantly obstruct the driver’s view of the center infotainment screen and console, especially while seated in a normal, upright driving position. The gear shifter blocks important information such as navigation directions, ETA, media controls, and other on-screen notifications. This forces me to lean forward or reposition myself in an unnatural way while driving, which I believe creates an unnecessary distraction and increases the risk of driver error or loss of situational awareness. I have attempted to adjust my seating position, steering wheel angle, and seat height, but none of these adjustments fully resolve the obstruction. After discussing this issue with other owners online, I found that multiple GMC Sierra owners have experienced the same visibility problem. Some have even resorted to aftermarket modifications to address the design flaw. I believe this is a design oversight that affects safe vehicle operation. I respectfully request that GMC and the National Highway Traffic Safety Administration review this issue for potential corrective action. ⸻ Requested Action: Please investigate this safety concern and consider potential solutions, such as a recall, design revision, or retrofit option to improve screen visibility without forcing the driver into unsafe driving postures. Thank you for your attention to this matter.
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