NHTSA Complaint #11660649 — 2020 FORD FUSION

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	11660649
Vehicle	2020 FORD FUSION
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 9, 2025
Date Filed	May 13, 2025
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2020 Ford Fusion. The contact stated that upon starting the vehicle, her husband noticed white smoke coming out of the mufflers. The vehicle was taken to the dealer, where it was diagnosed that the engine short block had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 111,000.

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