NHTSA Complaint #11649222 — 2020 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11649222
Vehicle	2020 FORD FUSION
Component	ENGINE
Date of Incident	March 12, 2025
Date Filed	March 19, 2025
Mileage	132,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2020 Ford Fusion. The contact stated that while driving approximately 35 MPH, the message "Engine Coolant Over-Temperature" was displayed, and the temperature gauge warning light illuminated. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was restarted after 20 minutes. The vehicle was taken to the residence. The vehicle was towed to a dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 132,000.

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