NHTSA Complaint #11660617 — 2020 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11660617
Vehicle	2020 FORD FUSION
Component	POWER TRAIN
Date of Incident	April 1, 2025
Date Filed	May 13, 2025
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds, the vehicle was driving rough. The contact stated that the vehicle hesitated while accelerating with a whining sound coming from the transmission. The cause of the failure was not yet determined. The local mechanic was notified of the failure and informed the contact that the transmission was faulty and needed to be replaced. The manufacturer was contacted and informed of the failure; however, no assistance was provided. The local dealer was not contacted. The failure mileage was 100,000.

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