NHTSA Complaint #11660567 — 2020 HONDA ACCORD

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11660567
Vehicle 2020 HONDA ACCORD
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

- Component/System failure/malfunction: ADAS. Specifically, CMBS and/or ACC. - My car has repeatedly experienced unexpected braking events, rapidly bringing me to nearly a complete stop in the highway. During this time, I have no ability to control the speed of my vehicle. This has been occurring during my ~70 mile commute on I-675, I-75, and I-275. - Despite having the car on multiple occasions and for over a week collectively, the issue has not been replicated by the dealer. - The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others to date. The Honda dealer has not initiated any further inspection. - During these failures, the car has (often) been braking without due reason or any alert to the driver. No system malfunction was found (either shown to driver or in computer log, as verified by dealer). Please review attached document for further details regarding the incident(s). This copy has been presented to Honda and the Ohio Attorney General.

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