NHTSA Complaint #11659697 — 2017 FORD FUSION

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the gear shifter failed to shift as intended. The contact stated several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed shifter bushing lever. The contact was informed that the shifter bushing lever needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact referenced an unknown recall; however, the VIN was not associated with the recall. The failure mileage was approximately 97,634.