NHTSA Complaint #11659589 — 2016 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11659589
Vehicle 2016 FORD EXPLORER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

The active recall for the trim only includes the front two trim pillars. There are trim pillars down each window on this vehicle, making that a total of 8 pieces of trim for the windows. Driving down the highway my drivers side window trim pillar (which includes a lock panel with wiring) blew off and almost hit another vehicle that was passing me, while with my children, causing me to have to pull over multiple times and even try to find a back road home. There are so many Ford Explorers missing various pieces of trim from the window areas. I’ve been told by Ford mechanics that they all have cracking on the rear window trim pillars due to brackets so I am assuming those will fly off soon as well. Now I can’t drive on the highway to doctor’s appointments due to the safety issues of this vehicle. I cannot afford to keep forking thousands into this vehicle nor should I have to. Overall the whole Ford Explorer model should be rechecked. We purchased this car due to safety awards only to be dealing with very unsafe conditions. From pieces of the vehicle flying off down the road to air bag lights, etc. Please if you’re able, look into these other trim pieces on the car. Also the front piece of plastic running under the windshield is lifting and not sealed appropriately to the window causing a loose windshield, in addition the rubber going around the inside of the windshield is not sealed causing the rubber to lift and slap around on the vehicle. I have notified Ford of these issues and they directed me here. Thank you for your time.

Related Complaints for the 2016 FORD EXPLORER

Other UNKNOWN OR OTHER Complaints

#11713670 2016 FORD Explorer EXTERIOR A-PILLAR & B-PILLAR APPLIQUE TRIM CLIP THIS MAY RESULT IN THE B-PILLAR TRIM APPLIQUES D...
#11710094 Leather dash has peeled back. Have found from other owners this is a common problem.
#11710157 Leather dash is coming unglued near windshield and retracting towards front of dash. This is exposing a white underl...
#11706166 the exterior A-piller trim part is missing, having already detached. I have called Ford 3 times and the customer serv...
#11705534 Recall ford # 21S22 roof rack cap. I called ford and reported that the roof rack cap has broken off. They stated tha...

Recent Complaints for the 2016 FORD EXPLORER

#11719425 STRUCTURE The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 25V347000 (Structu...
#11718812 STRUCTURE The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...
#11718812 STRUCTURE:BODY:DOOR The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...
#11718484 LATCHES/LOCKS/LINKAGES:DOORS:LATCH The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked and occupied, while attem...
#11718362 STRUCTURE:BODY The pillars flew off and I can not get them repaired and they have no remedy for it the dealership glued them back
Check any vehicle history by VIN - Free vehicle history report