NHTSA Complaint #11659498 — 2019 HONDA ODYSSEY

Shortly after owning we started noticing sporadic jerks between 24-29 mph that felt like a hard up shift. We immediately brought to our local Honda dealership where they performed a software update. We were told that the vehicle struggles to shift while under load. Recently our van was making a whining noise and seemed hard/delay to accelerate in drive as well as reverse. Almost felt like I was in neutral, but was not. NO warning lights were on, but something was not right so I went home. The next day it would not start and lit up every warning light. We had it towed to the dealership and was told battery was shot so they replaced. On way home it was still hard to accelerate so we brought it right back to the dealership and have been told a new transmission is needed. We have had all maintenance done at dealership prior to this. In fact, the vehicle was just in 3 weeks ago for an oil change and everything looked great. These issues have occurred without any warning lights or diagnostic alerts, making them unpredictable and dangerous. A transmission should not fail without any particular warning to the driver. It seems these transmissions have had a defect from the date of manufacturer that cause malfunctions, premature failing, costly repairs, and most important major safety concerns. Honda needs to be held accountable.