NHTSA Complaint #11659267 — 2023 HONDA ODYSSEY

The rear lift gate malfunctioned, causing my rear lift gate to get scratch from top to bottom because the lift gate would NOT STOP. I have never had issues with manually stopping the lift gate. I pushed the button and let it come up and then used force to stop it and it would not stop. I do CrossFit 5 days a week and find myself to be strong suit, I physically could not stop this lift gate. It broke two of my nails in the process because I was doing everything I could to stop the lift gate. Instead of stopping it kept going scratching up against our basketball hoop because it malfunctioned. what if this was my arm or my leg stuck in between versus an item? What if this was someone's head, including my children's head? it would have decapitated them. The amount of force of this lift gate was insane, there was absolutely no stopping it. I have an issue with this, not safe at all. You should be able to easily stop this back lift gate without that much physical force. Our honda odyssey lift gate malfunctioned and WOULD NOT STOP