NHTSA Complaint #11555785 — 2023 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11555785
Vehicle	2023 HONDA ODYSSEY
Component	STRUCTURE:BODY
Date of Incident	October 4, 2023
Date Filed	November 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

vehicle makes noise at low speed when turning at inclined or passing over speed bump. i went 4 different dealers regarding this problem but they can not figure out the problem. first, dealership said nothing wrong with vehicle. then i took van to different dealer and they replaced front driver side strut. after few days started hearing noise again. so i took van to different dealership and they retorque sub frame bolt and said problem is fixed. again, i heard the noise next day so i took it dealership again. after looking at vehicle, they concluded that bushing is making noise but they refused to replace it. i have looked at Honda odyssey forum and Redditt, it is known problem with Honda odyssey and they are unable to fix the problem.

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