NHTSA Complaint #11659140 — 2025 HONDA PILOT

UNKNOWN OR OTHER issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11659140
Vehicle 2025 HONDA PILOT
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The backup camera, parking sensors, and automatic braking system failed to function properly on my 2025 Honda Pilot Touring during two separate incidents, both resulting in collisions with stationary objects (trees). In both cases, the rearview camera displayed only the ground, and the audible alerts and automatic braking system did not activate, despite all safety features being enabled and set to maximum sensitivity. I specifically purchased this vehicle for its advertised safety systems, which did not engage or warn me in either instance. This malfunction put my safety and the safety of others at risk, especially in residential or pedestrian areas. The vehicle has not yet been inspected by the manufacturer or a dealership, but the damage is available for inspection upon request. There were no warning lights or error messages prior to or during the failures.

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