NHTSA Complaint #11659045 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11659045
Vehicle 2017 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I owned the referenced 2017 Honda Pilot vehicle. I was having transmission issues, which there were recalls for. I went to an authorized dealer to have the recall addressed. 6-8 months later same issue or I thought. Honda Dealer told me that the car was no longer in warranty, now I had to pay. What tripe! 6 months later engine blows up. Took car to a non-Honda repair shop. They tell me that there was an issue with the crankshaft and that the rod bearing went through the engine block. NICE. I pay for a used Honda engine over $8,000, NICE! I pick up the car now they tell me the transmission is shot. I take the car back to another Honda dealer complaining about a blown engine and previous trips to the other Honda dealer about transmission issues. Now after a new engine, which this dealer tells me there were no bulletins or recalls, that they'll push back on Honda about the transmission. They get Honda to pay for roughly 60% of a new transmission. Which cost's me another $3,600. Fantastic! I spend almost $12,000 on, at that time a 6 year old vehicle with just 80,000 miles, that I purchased used, in 2019 with just over 13,000 miles. I decided not to push my luck and sold the car to a dealer in 2023. I AM CONTACTING THE REPAIR SHOP THAT REPLACED THE ENGINE FOR A COPY OF THE INVOICE. Now, after almost 2-years, I find out Honda had issued recalls for the same issue I paid for. Do I have any recourse? Can the NHSTA assist with this issue? Anything you can offer would be greatly appreciated.

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