NHTSA Complaint #11658936 — 2023 NISSAN VERSA

This problem has occurred several times since the car was bought new in 2023: The driver is at a red light. When the light changes, the driver depresses the accelerator and the car accelerates very slowly. The RPM go very high and the car will not drive faster than 30 mph. After the car is parked, turned off, and left for several minutes, it starts and drives normally. This occurs at random intervals - perhaps only once every two months. This is potentially dangerous if the driver is turning onto an interstate or crossing a larger busy road from a parking lot stop. It is as if the car is driving in low gear and not bumping up to higher gears. We have taken the car to the dealer twice. They have not been able to recreate the problem so they decline to implement the warranty. We have a dash cam video of an instance of one malfunction, provided to Nissan. They confirmed that this was a malfunction event but could not diagnose it from the video. The upload below is not allowing us to upload the video.