NHTSA Complaint #11658901 — 2022 RAM 1500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11658901
Vehicle 2022 RAM 1500
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Vehicle flashed SOS call not available on the radio. Then noticed airbag light on. Immediately went to the dealership and was informed the sensor is out and therefore the airbags are not functional. The part was supposed to be ordered only to find out more than a week later that the part is unavailable. The vehicle is without airbags and without emergency call if the airbags were to deploy. Have escalated to Chrysler corporate for parts expedition however that has done nothing either. There is no estimated part replacement time. I found online where there is a superseding part however it only works supposedly on the 23 and 24 model years. They got the part in and said that it would work if they changed the airbag module. But I would have to pay for the module.

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