NHTSA Complaint #11658734 — 2016 CHEVROLET EQUINOX

I was driving my vehicle on the highway when all of a sudden I started to lose speed and my car wouldn’t accelerate. When my vehicle wouldn’t accelerate it started to shake significantly and the check engine, abs, traction control, and service stabilitrak light came on all at once. I was able to pull over and get my car towed to the dealership. Once it was at the dealership it was diagnosed that my car had jumped time causing a misfire in cylinder 4. My dealership stated this was due to low oil and my piston had become warped due to making contact with my valve. My car had no check oil warnings or any indication that vehicle was low on oil prior to this happening. My vehicle drove perfectly fine until that point. My vehicle also had no oil leaks (confirmed by myself not seeing any leaks under my vehicle as well as the dealership when they did the diagnostics). Before I bought my vehicle I did research and knew this model vehicle had oil consumption issues, so I made sure to routinely check my oil levels. Even with getting oil changes approximately every 3,000 miles and checking my oil levels and topping off my oil whenever it got less then 5 quarts I still had to get a total engine replacement. This was a huge safely issue since there was no warning that my oil was low and my car lost speed on the highway and was trying to stall out before I had a chance to pull off to safe place.