NHTSA Complaint #11658535 — 2012 FORD EDGE SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	11658535
Vehicle	2012 FORD EDGE
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	April 2, 2025
Date Filed	May 2, 2025
Mileage	124,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The vehicle was taken to a dealer where a diagnostic was performed, and the contact was informed that the brake booster, hydraulic cylinder, and master cylinder needed to be replaced. The manufacturer was also notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 124,000.

Related Complaints for the 2012 FORD EDGE

Other SERVICE BRAKES, HYDRAULIC Complaints

#11666389 — June 11, 2025 — See attached document for complaint.

#11655262 — April 17, 2025 — The contact owns a 2012 Ford Edge. The contact stated that while operating the vehicle, the ABS and traction control ...

#11616344 — September 25, 2024 — The contact owns a 2012 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was dep...

#11581328 — April 5, 2024 — The contact owns a 2012 Ford Edge. The contact stated while driving 40 MPH and depressing the brake pedal, the vehicl...

#11552975 — November 1, 2023 — The contact owns a 2012 Ford Edge. The contact stated that while driving at approximately 50 MPH, the brakes became i...

Recent Complaints for the 2012 FORD EDGE

#11703314 — SERVICE BRAKES — December 5, 2025 — 2012 Ford Edge brake failure occurred without any warning while I was driving on I85. Brake pedal went to floor with ...

#11699817 — POWER TRAIN — November 17, 2025 — Shift to park message, not showing it is in park. Can only crank the car if you turn the key halfway and then shift t...

#11693078 — AIR BAGS — October 13, 2025 — My airbags randomly deployed while I was driving.

#11689308 — SERVICE BRAKES — September 24, 2025 — Ford Edge 2012 Limited 2.0L [XXX] The brake pedal went all the way to the floor while my wife was driving a few tim...

#11689171 — BACK OVER PREVENTION — September 23, 2025 — The contact owns a 2012 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became ...