NHTSA Complaint #11658491 — 2022 KIA SELTOS

I took my Kia to Moritz Kia Alliance, Keller TX on 4/24/25 for the current recall and letting them know that my vehicle has experienced issues outlined in the recall notice (almost all of the oil was burned and we had to add a quart to get it to the dealership, car has lost power while driving, car has stalled). They tested in 4/25/25 and called to let me know that it failed the test and would require a new engine. I called on 4/29 to inquire about a loaner vehicle and the dealership notified me that KIA halted the test due to software issues and I was required to pick up my vehicle. I messaged KIA customer service who advised that the new software would be available 5/1. I did not pick up my car due to the issues I had experienced and did not feel safe driving it. Today 5/2 the dealership said that the second test failed but KIA has halted testing for a second time stating software issues. The dealership has had no concern for the safety of my vehicle and KIA appears to be halting testing and requiring individuals to drive these vehicles exhibiting potential recall related issues with no concern for the general public.