NHTSA Complaint #11658448 — 2021 GMC YUKON

The contact owns a 2021 GMC Yukon. The contact stated that there was an abnormal sound coming from the vehicle. While the contact’s wife was driving at undisclosed speeds, the vehicle stalled. The driver was able to coast off the roadway. The vehicle was taken to the local dealer, where it was diagnosed that the camshaft needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was slow to start. The contact stated that after refueling the vehicle, the vehicle failed to start. The vehicle was towed to the local dealer, where it was diagnosed that there was an oil pump failure. The vehicle was repaired, but the failure persisted. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, where it was diagnosed that the engine needed to be rebuilt. The vehicle was repaired, but the failure recurred. The contact stated that the rod bearing had failed, and the engine seized. There was no warranty on the vehicle. The vehicle was repaired, but there was an issue with the payment. The manufacturer was contacted, and informed the contact that the dealer was in charge of the process. The failure mileage was approximately 120,000.