NHTSA Complaint #11658434 — 2024 RAM 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11658434
Vehicle 2024 RAM 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Braking Malfunction #1 - Location:  [XXX] /right hand turn to [XXX] . On [XXX], Our family was headed from Fieldstone Assisted Living in Olympia to Alderbrook Resort in Union Washington for Thanksgiving dinner. When slowing down to make a right hand turn off of [XXX], Truck's front brakes completely seized up, making a bucking type motion and the back brakes failed (tires were accelerating while actually braking). The truck became uncontrollable and veered over into the path of an oncoming car.  The oncoming car saw we were having an issue and stopped so as to not be hit head on by our truck. The truck ended up in the dirt alongside the left lane.  After sitting a few minutes to collect ourselves and trying to figure what just happened, tested the brakes and they appeared to re-engage.  NO WARNING LIGHTS EVER CAME ON. Braking Malfunction #2 - Location:  [XXX] [XXX]. Six weeks after the first braking malfunction, heading home from running errands. As began approaching a red light, pressed the brakes to slow down and stop for the light. The front brakes completely failed (like pressing into a soft pillow that went all the way to the floor with absolutely no braking). At the same time, the back tires were accelerating/spinning  (like with incident #1). To avoid running the red light, took a sharp hair pin turn (right) onto a side road nearly hitting two cars - one with small children in it.  Had to make a quick decision if should run the truck into the ditch to stop it. Instead took a sharp left onto a side road and then another left into a warehouse parking and was able to finally stop the truck. Turned off the truck and after sitting for a bit, tested the brakes and they seemed to be working. Slowly drove the truck home with flashers on. NO WARNING LIGHTS EVER CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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