NHTSA Complaint #11658160 — 2013 JEEP GRAND CHEROKEE

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s ECM or TIPM system appears to be malfunctioning, causing intermittent no-start conditions. The engine fails to turn over even though the starter clicks, and all electrical systems are functional. The issue is temporarily resolved by disconnecting and reconnecting the battery, suggesting a logic fault in the ECM or TIPM. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle fails to start without warning, potentially leaving occupants stranded without transportation. This can be dangerous in remote areas, severe weather, or emergency situations. A failure like this undermines confidence in the vehicle’s reliability and safe operation. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has been observed and temporarily resolved by resetting the battery. Research shows this is a known issue in similar Jeep models, referenced in TSB 08-007-14. The symptoms align exactly, but Jeep denies coverage because the VIN is not in the affected range. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet inspected by the manufacturer or third parties, though Chrysler/Jeep was contacted. They acknowledged similar issues exist but declined to assist based on VIN exclusion. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The engine wouldn’t crank, and diagnostic code P0113 (Intake Air Temp Sensor Circuit High Input) appeared. The vehicle was stationary when the issue occurred and has had prior history of similar electrical faults.