NHTSA Complaint #11657887 — 2024 FORD ESCAPE FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Complaint Details

ODI Number	11657887
Vehicle	2024 FORD ESCAPE
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	March 31, 2025
Date Filed	April 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I have been experiencing a series of error messages that pop up on my dashboard while driving since March 31, 2025. The first message is my adaptive cruise control braking is being turned off. The message reappears before I have a red triangle appear with the words resume control and a loud warning sound. The dash board starts a series of error messages that rotate saying pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault and front camera fault service required. I have taken my Ford to the dealership twice. I am told there is not a fix for my vehicle until Ford releases a new software update sometime in the month of May.

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