NHTSA Complaint #11657543 — 2020 HYUNDAI PALISADE

I am writing to formally submit a complaint regarding my 2020 Hyundai Palisade, which has experienced a sudden and complete engine failure. This issue poses serious safety concerns and appears consistent with widespread reports of engine-related defects in Hyundai vehicles. I purchased this vehicle in 2023 from CarMax as a used vehicle, and at the time of purchase, I signed all necessary documents, including the federally required Lemon Law Disclosure form. This document is intended to protect consumers and ensure transparency about any known issues or potential defects associated with the vehicle. At no time was I informed that my vehicle may be subject to engine-related concerns that could result in total engine failure. Recently, my Hyundai Palisade’s engine failed, requiring a full replacement. I have discovered that Hyundai has issued multiple recalls in recent years related to defective engines in various models due to manufacturing flaws that can lead to knocking, stalling, or engine seizure—all of which create serious safety hazards. Although my vehicle is not currently listed under a recall, it is highly suspicious that I am facing the exact same problem affecting thousands of other Hyundai owners. This situation is unacceptable and undermines consumer trust. I urge the NHTSA to investigate whether the 2020 Hyundai Palisade should be included in existing or new recall campaigns related to engine defects. No consumer should bear the burden of an expensive engine replacement when manufacturer defects are clearly a pattern within the brand. Please advise me of any steps I can take to formally escalate this matter and ensure Hyundai is held accountable for this serious failure.