NHTSA Complaint #11657383 — 2020 DODGE GRAND CARAVAN POWER TRAIN

Complaint Details

ODI Number	11657383
Vehicle	2020 DODGE GRAND CARAVAN
Component	POWER TRAIN
Date of Incident	November 10, 2023
Date Filed	April 28, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

3 year old 2020 Dodge Grand Caravan sxt had failed transmission pump and transmission. I was driving 30 mph and it lunged forward fast after not changing gears for 2 miles. My warranty company put the wrong replacement transmission that is a closed transmission. It was from a junk yard reject with crumbled gasket leaking everywhere. Then a year later December 2024 they replaced gasket with liquid gasket. Now it smells like burning metal. Please tell me which transmission is correct? Closed transmission? What kkbd comes from Mopar factory? I requested Mopar because it must work with ECU. AXIOM WARRANTY REFUSED. PLEASE HELP ME GET MOPAR CORRECT PART BECAUSE NO SERVICE DEPARTMENT WILL HELP ME CHANGE FLUID OR CHECK FLUID LEVEL. I can send copies of receipt. Most of all it should be a recall and a Mopar transmission should be installed free from Dodge.

Related Complaints for the 2020 DODGE GRAND CARAVAN

Other POWER TRAIN Complaints

#11657357 — April 28, 2025 — The contact owns a 2020 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehic...

#11643466 — February 18, 2025 — The contact owns a 2020 Dodge Grand Caravan. The contact stated that after refueling the vehicle and leaving the fuel...

#11582732 — April 12, 2024 — The transmission failed at just under 60k miles. Our air bag sensor light is now coming on and not sure why. I don’t ...

#11573342 — February 22, 2024 — I reported transmission issues to the dealership at 59,500 miles in March 2023 on my 2020 Dodge Grand Caravan. After...

#11569084 — January 31, 2024 — On [XXX] after filling van with gas I entered and started my van. I noticed the gas cap was open so I put the van in...

Recent Complaints for the 2020 DODGE GRAND CARAVAN

#11699533 — FUEL/PROPULSION SYSTEM — November 15, 2025 — catalytic convert failure No complaints from dealer ship No inspection was done warning light came on

#11699533 — UNKNOWN OR OTHER — November 15, 2025 — catalytic convert failure No complaints from dealer ship No inspection was done warning light came on

#11680665 — ELECTRICAL SYSTEM — August 14, 2025 — The contact owns a 2020 Dodge Caravan. The contact stated that on one occasion while driving at while driving at an u...

#11680665 — ENGINE — August 14, 2025 — The contact owns a 2020 Dodge Caravan. The contact stated that on one occasion while driving at while driving at an u...

#11680665 — STEERING — August 14, 2025 — The contact owns a 2020 Dodge Caravan. The contact stated that on one occasion while driving at while driving at an u...