NHTSA Complaint #11657357 — 2020 DODGE GRAND CARAVAN POWER TRAIN

Complaint Details

ODI Number	11657357
Vehicle	2020 DODGE GRAND CARAVAN
Component	POWER TRAIN
Date of Incident	April 28, 2025
Date Filed	April 28, 2025
Mileage	91,715 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2020 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the transmission failed to properly shift intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,715.

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