NHTSA Complaint #11657249 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11657249
Vehicle	2013 RAM 1500
Component	STEERING
Date of Incident	April 23, 2025
Date Filed	April 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Steering locked up. Very difficult to steer. Condition remains 4/28/2025 09:00. Dealer approx 30 miles away. Can't afford towing. Low speed (35 MPH) No crash, No injuries. Flashing steering wheel with (!). No other indications. No Codes. NOTE: BASED ON INFORMATION FROM MY TIME IN THE MILITARY AS A HELICOPTER PILOT AND ISSUES WE HAD WITH AIRCRAFT GROUNDS, I REMOVED AND CLEANED ALL TERMINALS ON THE BATTERY AND APPLIED DI-ELECTRIC GREASE. I THEN REMOVED AND CLEANED THE CONNECTORS ON THE ELECTRICAL STEERING UNIT AND APPLIED DIELECTRIC GREASE BEFORE REINSTALLING THE CONNECTORS. I STARTED THE ENGINE WITH NO RESULTS ON THE STEERING ISSUE. I TURNED THE ENGINE OFF AND WAITED 30 MINUTES. UPON RESTARTING, THE ISSUE RESOLVED.

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