NHTSA Complaint #11657071 — 2021 FOREST RIVER SANDPIPER

Traveling home from Arkansas towing our RV. No difficulties noted pulled RV.Traveled only DOT roads never boondocking in which case not been taken off road. When pulling out of a Bucees in Pigeon Forge our rear driver side wheels went over a scooped curb. Did not feel it but my husband the driver saw it in the rear view mirror. Stop in Branson MO noted the driver side rear slide did not go out all the way. This has happened with another slide which required an adjustment so we planned to address upon arrival home. Sikeston MO bathroom door would not align properly to close. Lift up door and it closed. Again not found to be urgent, plan to have realigned upon arrival home. Upon arrival home we parked the RV in the driveway and noticed that the axels had shifted toward the driver side. We looked up inside and saw the leaf springs shifted. We contacted Lippert who is the manufacturer of the frame. They sent one of their inspectors to our location to inspect the RV. In preparation for the inspected we were responsible for removing the underpinning and under insulation. The inspector came. From the driveway he was able to see the shifted axels. On the way into our. home we said I can guaranteed this is a Lippert Issue. We were all underneath the RV as the inspector pointed out numerous "incomplete welds", the two crossmembers broken away. There were numerous breaks "I" beam breaks ranging from 4" to 6" in length. frame twisting. This is to mention only a few of the findings. Extensive communication with Lippert ensued. Their final declaration is "It appears that some outside force has caused the extensive damages we see on your frame and suspension. This type of damage is not consistent with normal use and wear and tear. This is not any type of warranty failure and for these reasons will not be considered for warranty coverage at this time. Respectfully, Bill Sauer Service Ops Manager Plant 82" Advised by technicians not to move RV due to high risk of injury.