NHTSA Complaint #11657018 — 2022 HYUNDAI SANTA FE
VEHICLE SPEED CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11657018 |
| Vehicle | 2022 HYUNDAI SANTA FE |
| Component | VEHICLE SPEED CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I was driving at approximately 65 MPH using the advanced cruise control system. Randomly, the system disengaged and I started getting 2 MIL warnings on my console. MIL warning 1) was "Check Forward Safety System" and 2) warning the advanced cruise control parameters are not met due to warning 1. A few minutes later, I received a message on my Hyundai Blue Link app showing DTC C162078. After researching this DTC, I found that there are hundreds, if not thousands, of other drivers that experienced this same/similar situation -- unexpected loss of advanced safety features and smart cruise control features. In fact, Hyundai published a technical bulletin for another model with the same issue. The loss of these functions places an unexpected safety risk to the driver if this issue occurs when there is other traffic present. My vehicle was involved in a frontal accident once about 1.5 years ago and this issue has never occurred. This is the first instance of this issue since I purchased the vehicle brand new from the dealer.
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