NHTSA Complaint #11656980 — 2019 FORD MUSTANG

We purchased a Ford Mustang for our daughter 6 years ago, and have had the following ongoing dangerous and expensive widespread issue, 6 incidents to date, caused by Ford knowingly using soy based wiring (as opposed to petroleum based) for environmental reasons, that attract rats like it was cheese. The rats have been eating through essential wiring and once in the car also eating hoses and insulation, putting our daughter’s and others lives in grave danger and costing us thousands of dollars in continuous repairs, the last time rats ate through her brakes! (luckily discovered by warning lights in her car before her brakes failed) Ford is very aware of this issue and receive many complaints but do nothing, except refer me to you after I filed a complaint with them. No warranty covers this. Only my neighbors who don't have cars with soy based wiring don't have this issue, showing that this is clearly the cause. In a futile attempt to combat this, we have expensive monthly exterminator rat service, noise makers in her car, glue pads under her car, in her car (removed when driving), spray peppermint and bleach, and check the car daily. (Governor Newsom banned rat poison in Calif making it more challenging) But these expensive and time consuming measures are not full-proof as evidence of our continual costly repairs, and nothing will work until the root cause is addressed, the soy wiring. Ford needs to replace soy based wiring with petroleum based wiring, pay for all rat damage retroactively and future repairs until the soy wiring is replaced. (I have copies of all repair receipts, dating so far from Nov 2019 through April 2025) Just one of many article links in a quick google search that shows this is a widespread issue: "Rodents can’t get enough of Fords soy coated wiring and that’s a big problem!" [XXX] Please do something because Ford won't. (you ask date of incident, I have 6, I put most recent ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)