NHTSA Complaint #11656801 — 2018 GMC ACADIA

The contact owns a 2018 GMC Acadia. The contact stated that after parking the vehicle and shifting to park, the vehicle failed to turn off. During the failure the message "Shift to Park" was displayed even though the gear shifter was in park(P). After several attempts, the vehicle was able to be turned off. The contact also stated that during the failure, the vehicle would roll backwards. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 70,000.