NHTSA Complaint #11656766 — 2018 MAZDA CX-5

The contact owns a 2018 MAZDA CX-5. The contact stated that while driving at 45 MPH, the infotainment system displayed a blank screen, then one minute later, the infotainment screen displayed as intended. The contact pulled over to the right side of the road and turned on and off the vehicle and the infotainment system displays as intended. The contact mentioned that this failure has occurred on several different occasions. The contact stated that the infotainment system independently displays calls, and the radio comes on independently. A dealer was contacted. The vehicle was not taken to a dealer or independent mechanic for diagnosis or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.