NHTSA Complaint #11656739 — 2019 MERCEDES-BENZ C 300

The contact owns a 2019 Mercedes-Benz C300. The contact stated that while at a stoplight, there was an abnormal odor of fuel inside the vehicle. The contact stated that the vehicle failed to respond as needed. The vehicle was restarted and shut off independently. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline). The vehicle was towed to an independent mechanic who determined that the failure was a fuel rail failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there were no open recalls on the VIN. The failure mileage was approximately 60,000.