NHTSA Complaint #11656718 — 2020 RAM 1500

The contact owns a 2020 Ram 1500. The contact stated while stopped at a traffic light, there was an abnormal rattling sound coming from the engine. The contact pulled over to the right side and attempted to restart the vehicle; however, the vehicle failed to respond. The contact stated that the vehicle was taken to Town and Country Garage. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 61,000.