NHTSA Complaint #11656677 — 2021 RAM 1500

The steering rack on my 2021 Dodge Ram 1500 is defective. The steering system becomes disabled and shuts down with no prior warning causing the vehicle to become very dangerous to drive. The warning lamp indicates the word steering with an exclamation point. I had my vehicle taken to the auto repair shop and was told the steering rack was inoperative and needed a whole new rack costing just for the part alone $2415.00 plus an alignment and labor for a total cost of $3275.00. I have done research and found that Chrysler Corp is well aware of this situation for years but is ignoring the safety of customers that have put their faith in Chrysler by having a vehicles that is safe and reliable as stated by the dealerships and not putting lives at risk. I feel I have avoided a situation that could have change my life for years or even worse the lives of my loved ones .