NHTSA Complaint #11656592 — 2023 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11656592 |
| Vehicle | 2023 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I have a 2023 Dodge Ram 1500 with a 12” Uconnect/ infotainment/ telematics system. The system only works for a minute possibly 2 minutes if I am lucky. The whole system shuts off which takes away my bluetooth capabilities, backup camera, all sound systems. My ability to access all safety features on my vehicle. For the not so safety problems, the heat and cooling is just a guessing game. I have no access to use the heated seat or steering wheel features in a brand new vehicle (I lived where it gets -40 degrees fahrenheit when I got this truck.) It also does not allow my cluster gauge to show time, or temperature. This truck has been in and out of the dealership to be worked on for this specific problem more than 3 times. They have replaced the whole system 4 times and replaced a ton of other parts and pieces, and running many diagnostics on it. It has now been at the dealership for over 30 days with no success.
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