NHTSA Complaint #11704443 — 2023 RAM 1500

The contact owns a 2023 Ram 1500. The contact stated that while driving approximately 6 MPH, the vehicle lost motive power, and the parking brake unexpectedly engaged. The contact manually disengaged the parking brake. The contact was able to restart the vehicle; however, a message to “Shift to Park” was displayed, and the low-battery and low-voltage warning lights were illuminated. The contact stated that the failure persisted after restarting the vehicle. The vehicle was taken to an independent mechanic, but was not diagnosed. The mechanic informed the contact that the battery had not failed but that the vehicle was experiencing voltage errors. The contact was informed that the battery did not need to be replaced, and no repairs were performed. The vehicle was then taken to a dealer, but was not diagnosed; however, the dealer retrieved DTC: P032F. The dealer informed the contact that the failure could not be duplicated, but advised the contact that the battery was failing. The exact cause of the battery failure could not be determined. The dealer replaced the battery. The vehicle was later taken to another dealer, but was not diagnosed or repaired. The contact was informed that the failure could not be duplicated and that the cause of the battery failure could not be identified. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,000.