NHTSA Complaint #11656552 — 2021 GMC TERRAIN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11656552
Vehicle	2021 GMC TERRAIN
Component	POWER TRAIN
Date of Incident	April 24, 2025
Date Filed	April 24, 2025
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

The contact owns a 2021 GMC Terrain. The contact stated while driving at various speeds, the transmission erroneously shifted to the neutral, causing the vehicle to decelerate. After restarting the vehicle, the vehicle operated normally. During the failure, the message " Power Reduced" was displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 36,000.

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