NHTSA Complaint #11656509 — 2021 AUDI Q7

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11656509
Vehicle	2021 AUDI Q7
Component	ELECTRICAL SYSTEM
Date of Incident	December 30, 2024
Date Filed	April 24, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

There is a recall for my issue from Audi 90VC. The “remedy” is a software update that a previous dealer and Audi field techs say willl not fix my issue. It’s a hardware issue. The remedy provided for the recall is a facade and doesn’t fix the root cause of the issue. I’m one that actually have the symptoms of the cockpit failed (completely blank screen) but yet Audi is telling me I have to pay to have this safety recall/issue fixed.

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