NHTSA Complaint #11717221 — 2021 AUDI Q7

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11717221
Vehicle 2021 AUDI Q7
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 44,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2021 Audi Q7. The contact stated that the rear-view mirrors on the driver's side failed to indicate when another vehicle, person, or object was nearby the vehicle. The passenger's side rear-view mirror's audible alarm occasionally erroneously alerted the driver that there was a vehicle, a person, or an object nearby the vehicle. The infotainment screen occasionally blacked out, and the following day, the screen activated but failed to finish uploading all the systems and functions. The back-over prevention camera alarm made abnormal sounds compared to the normal sound. The infotainment center intermittently failed to display the icon indicating that the key was in the ignition after the vehicle had been started. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact was unaware that the vehicle was included in NHTSA Campaign Number: 25V900000 (Back Over Prevention). The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.

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