NHTSA Complaint #11656469 — 2013 FORD F-150

Safety issue. Engine code P0720 which means the output speed sensor sends erratic signals to the power train module or PCM. There is a recall on this truck for this exact thing. What happens is the gears in the transmission don’t shift smoothly and what happened to me was I was driving 70mph all of sudden the truck made a loud bang and I was in 6th gear and the truck went from being in 6th gear just dropped into 1st gear and at 70mph it’s pretty frightening. The brakes locked up and i managed to stay calm and regain control of the vehicle and pull over. Immediately I seen a big yellow wrench on the dashboard along with the check engine light so I turned it off and restarted it thinking maybe the computer will reset. The truck is literally stuck in like 3rd or 4th gear because I can’t go past 40 mph. I was only 5 mins away from home as soon as I got home I use my code machine and the engine code I received was P0720. I contacted my Larsen Ford in Lakewood NJ they informed me about the recall but told me that they’re not paying for any repairs because it’s past 10 years. It ended in January of 2024. I didn’t buy the truck until July 2024 I had no idea about any recalls. I’m not the original owner. I just assumed since it’s a safety issue that the manufacturer must be responsible for all repairs regardless of how long it’s been. I bought the truck with only 38,000 miles on it presently it has 40,000 miles on it now but I don’t think it’s fair that I have to pay for everything to be fixed myself.